Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn.

To start a return, you can contact us at Returns@Little-Wren.com. We will then assess the return and send you a return postage label. Do not send it back before contacting us! Else your refund may be refused. Any returns which fail to do this will be donated to charity and no refund will be provided.

If your return request is accepted, we’ll provide you a return shipping label, 
You can always contact us for any return question at Returns@Little-Wren.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Contact us at Returns@Little-Wren.com to start your exchange.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Returns@Little-Wren.com